Richard Quinn is Food Retail Loss Provention Manager for the Co-operative Group.
IP has been muted by the industry for some time as the end of analogue and the entry of a new digital age in CCTV. The predominant limiting factors to this are in my opinion restricted firstly to technology and secondly to capability and awareness.
Capability and Awareness
Despite talking about IP for a number of years, it remains still a relatively unknown subject to some installers, who do not have the required skill sets, or knowledge to be able to integrate and communicate effectively with IT functions and appear to have the confidence to install the equipment correctly.
Our own experience of this is relatively mixed and we still seem to have issues with the knowledge and capability of people installing the equipment. Whilst I do not wish to ‘badge’ all installers as not having the capability, we need to ensure that there is adequate knowledge within the sector and from experience across a number of installers – This depth of knowledge is simly not there at the moment.
That said, I am sure that those installers who wish to develop their capability and understanding in this area, should focus their efforts on building knowledge in the short term in order to communicate confidently with Clients, including their IT departments regarding the benefits and drawbacks of such a solution and its implementation.
I also believe that manfacturers collaborating together to develop common standard protocols will also benefit the end user to adapt and migrate across to IP led systems.
In summary addressing these key points will help the market to evolve and conifdence to be generated around identifying whether IP is indeed a viable option. In the current climate the market certainly has to adapt and go the extra mile in demonstrating it’s viability to end users, more importantly end users are becoming increasingly aware of the requirement to demonstrate a rate of return on any capital investment – These systems are not exempt from this and I believe therein lies another challenge, additional spend often requires different styles of thinking, in order to identify whether there is a clear business case for this type of investment.
To read the initial Dont Go Hybrid article that started the debate click here.